basically
in-unit
laundry.
Picked up at your door, back folded the next evening.
$2.19 a pound, no service fee.
now picking up in:lower east side,east village,williamsburg,greenpoint,long island city,astoria
how a pickup goes.
pick a window.
Mornings 7–9 or evenings 7–9, Monday to Saturday.
hand it off.
Any bag works the first time.
see the scale.
We email a photo of the scale and your total. Under your auto-go limit we start; over it, we wait.
get it back folded.
The next evening, 7–9 pm. If we miss the window, $10 comes off.
do you pick up on my block?
the price is the price.
$2.19 a pound
No service fee, no delivery fee, no small-order fee.
$30 minimum. pickup and return included.
Comforter, duvet or sleeping bag, $25 each. Bath mat, $6.
$1.99 a pound with a standing weekly window
No contract, no monthly charge. Skip or stop by replying to any email.
you see the scale before you pay.
Laundry service isn't subject to New York sales tax, so the total in your weigh-in email is the total.
how heavy is your week?
Five questions, one rough number. The scale has the final word.
About 23 lb, about $50. That's 2 bags.
That's under the $30 minimum. Every two weeks might suit you better.
Estimate only. The scale photo decides.
Request a pickupasked at the door.
where do you pick up right now?
Six neighborhoods along the East River: the Lower East Side and East Village (10002, 10003, 10009), Williamsburg and Greenpoint (11211, 11249, 11222), and Long Island City and Astoria (11101, 11109, 11102, 11103, 11105, 11106). A neighborhood opens only after a laundromat there signs on and passes our test orders. Put your ZIP in the buzzer to check.
how much does it cost?
$2.19 a pound with a $30 minimum. Pickup and return are included, and there's no service fee. Fragrance-free detergent, whites washed separately and a hang-dry bag cost nothing extra.
do I have to be home?
No. Doorman, front desk, or outside your apartment door all work.
is my stuff washed with other people's?
No. One order, one machine.
fifth-floor walk-up. extra?
No. Same price on any floor.
what can't go in the bag?
Dry-clean-only items, suits, wool coats, leather, suede, shoes, rugs bigger than a bath mat, pet beds, anything soaked in oil, paint or chemicals, and laundry from a home with bedbugs or other pests. Not sure? Bag it separately with a note and we'll check before it goes in.
what if it's late or something's lost?
Miss the window we confirmed and $10 comes off that order, automatically. Tell us about a lost or damaged item within 48 hours of delivery: if a 48-hour search doesn't turn it up, we pay up to $50 per item and $250 per order.
leave the bag.
keep the evening.
Pickups Monday to Saturday, 7–9 am and 7–9 pm. Back the next evening.
request a pickup